Frequently Asked Questions

Is the Mail-In KIt free of charge?

Yes. The Mail-In Kit is completely free of charge. Simply, fill out our request form to get your Mail-In Kit now!

How do I use the Mail-In Kit?

Your Mail-In Kit will arrive at the address you have provided in an envelope mailer. In the envelope mailer includes: a padded envelope for mailing back your items, a thick material safe bag, a barcoded receipt that will contain a tracking number, order number, along with an inventory list. Simply fill out the return form and then place your items and return form in the padded mailer and drop it off at the nearest United States Post Office. Gryphon Precious Metals covers all postage and insurance.

What if the Mail-In Kit does not fit all my items

If the Mail-In Kit does not fit al your items then simply contact our Customer Service number and we will mail you our large kit. Note: if you believe that your items will not fit in our regular Mail-In Kit. Then, when you request your Mail-In Kit note that you will need the large kit.

How Do I Get Paid?

Once we determine the value of your items, we will contact you with our offer and once the offer is accepted we will mail you a check on the same bussiness day. If for any reason you are not 100% satisfied with our offer we will mail your items back free of charge.

Should I Clean My Items?

No! Older coins will lose most if not all their value if they are cleaned or polished. Silver plated items are more easily recognizable when tranished and most collectors prefer the fine patina that Sterling Silver develops over time.

Is there any jewelery that you do not buy?

We buy all jewelry made of Precious Metals including gold, silver, platinium and plladium with or without diamond and germstones. When evaluating your jwelery, we calculate the value of the diamonds and include it in our offer.

What Kind Of Watches Do You Buy?

We buy all mechanical vintage and antique pocket and wrist watches both Men’s and Women’s. Vintage watches were produced prior to 1970. We are extremely competitive with our offers for Rolex, Piaget, Cartier, Omega, Tiffany, Audemars Piguet, Baume Mercier, Hamilton, Waltham, Elgin and many others.

Do You Buy Jade, Amber Or Coral?

Yes! we buy all Jade,  Amber, and Coral or items made from other materials made into jewelry or sculptures.

Do You Buy Dental Gold?

Yes! One Cap to Full Bridges, suprisingly there is good value in Dental Gold.

What If I am Unsure that my item is made from precious metal ?

Please feel free to send in any items that you are not sure about. We will determine if their is any value to your item and if their is not any value we will send your items back free of charge.

CONTACT INFO

800-240-9606

info@gryphoncompanies.net

40 Central Park South # 15F,

New York, NY 10019

P.O. Box 2562 Malibu, CA 90265

GET IN TOUCH

SUBSCRIBE TO OUR NEWSLETTER